Privacy Policy
Who we are
This notice explains how we handle personal data when you visit viitorx.com, contact us, or work with us.
ViitorX Pvt. Ltd.
Avdhesh House, 301-303, Opposite Gurudwara, Bodakdev, Ahmedabad, Gujarat 380054, India
ViitorX operates as a separate entity within the ViitorCloud Technologies Pvt. Ltd.
Under the Digital Personal Data Protection Act 2023, we are the Data Fiduciary for the personal data described here. You are the Data Principal.
What personal data we collect
When you contact us
- Your name
- Your email address
- Your phone number
- Your organisation name
- Anything you choose to tell us about your project in the message field
When you visit the website
- IP address and the approximate location derived from it
- Browser type, device type and operating system
- Pages visited, time spent, and the link or advertisement that brought you here
When you receive our emails
- Your name and email address
- Whether you opened an email or clicked a link in it
We do not ask for financial information, government identifiers, or any special category of data through this website. Please do not send such information to us through the contact form.
Why we process it
We use your personal data only for the purposes below, and we ask for your consent before processing it for any of them.
- To reply to your enquiry and discuss a possible project
- To prepare proposals and deliver work you have engaged us for
- To send you marketing emails, where you have agreed to receive them
- To understand how the website is used and improve it
- To measure whether our advertising is working
- To meet our legal, accounting and tax obligations
We will not use your personal data for a new purpose without asking you first.
Consent, and how to withdraw it
Where we rely on your consent, that consent is specific to the purpose we described when we asked for it. You can withdraw it at any time, and doing so is as easy as giving it was.
- Marketing emails: use the unsubscribe link in any email we send, or write to us
- Cookies and analytics: change your choice in the cookie banner, or in your browser settings
- Anything else: write to our Grievance Officer using the details in section 12
Withdrawing consent does not affect processing that already took place lawfully, and it may mean we can no longer provide something you asked for.
Cookies and tracking
We use cookies and similar technologies to run the website and understand how it is used. When you first visit, you can accept, reject or customise everything other than strictly necessary cookies.
Categories we use
- Strictly necessary: required for the website to function. These cannot be switched off.
- Analytics: tell us which pages are read and how people move through the site.
- Advertising: let us measure whether an advertisement led to an enquiry.
Services that place these cookies
- Google Analytics 4, for website analytics
- Google Ads, for advertising measurement and conversion tracking
Your rights
Under the Digital Personal Data Protection Act 2023, you have the right to:
- Ask what personal data of yours we hold, and how we are using it
- Ask us to correct anything inaccurate, or complete anything incomplete
- Ask us to erase your personal data where we no longer need it for the purpose you gave it
- Withdraw your consent at any time
- Nominate another person to exercise these rights on your behalf if you die or become incapacitated
- Raise a grievance with us, and escalate it to the Data Protection Board of India if you are not satisfied
To exercise any of these, write to our Grievance Officer using the details in section 12. We will respond within 90 days, and in most cases far sooner.
Children
This website is intended for businesses and institutions. We do not knowingly collect personal data from anyone under 18, we do not track children, and we do not direct advertising at them. If you believe a child has given us personal data, write to us and we will delete it.
Security
We take reasonable security safeguards to protect personal data against loss, misuse and unauthorised access. These include access controls, encryption in transit, and limiting who within the organisation can see what. No system is perfectly secure, and we make no claim that ours is.
If something goes wrong
If a personal data breach occurs, we will notify the Data Protection Board of India and every affected person without delay, describing what happened, what it may mean for you, and what we are doing about it.
How to contact us
For any question, request or complaint about personal data, contact us.
Phone
Business hours
Monday to Friday,
9:30 am to 7:00 pm IST
Address
Avdhesh House, 301-303, Opposite Gurudwara, Bodakdev, Ahmedabad, Gujarat 380054, India
Changes to this notice
We update this notice when our practices change. The date at the top shows when it was last revised. If a change materially affects how we use your personal data, we will tell you directly rather than relying on you to notice.
Languages
This notice is available in English. If you would prefer it in Hindi, Gujarati, or another language listed in the Eighth Schedule to the Constitution of India, write to us at contact@viitorx.com and we will provide it.